Refund Policy

At Hisora Wears, we want every customer to have a positive shopping experience.

If your return is approved, we will process your refund according to the terms below.

Approved Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If your return is approved, the refund will be issued to your original payment method.

Refund Processing Time

After approval, refunds are generally processed within [5–10 business days].

Please note that your bank, credit card provider, or payment service may require additional time to reflect the refund in your account.

Partial Refunds

In certain circumstances, only a partial refund may be issued where permitted by applicable law, including when an item is returned in a condition that does not meet our return requirements.

Late or Missing Refunds

If you have been notified that your refund was processed but have not received it, first check your original payment account.

You may also contact your bank or payment provider, as processing times can vary.

If you have completed these steps and still have not received your refund, contact us at Hisham10010@hotmail.com.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact us within [48 hours] of delivery.

Please provide your order number and clear photographs of the item and packaging.

We will review the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution.

Sale Items

 Sale items are eligible for returns under the same conditions as regular-priced items.

 

Contact

For questions about refunds, contact:

Hisham10010@hotmail.com

Hisora Wears